Mochi Support

A companion for your to-dos

Need a hand? Email asquared.dev@gmail.com and we'll get back to you as soon as we can. Including your device model and iOS version helps us help you faster.

Common questions

How do I restore my subscription on a new device?
Sign in with the same Apple or Google account, then use Restore Purchases on the membership screen. Your subscription follows your Apple ID, so it reconnects automatically.

How do I cancel my subscription?
Subscriptions are billed by Apple. Open Settings on your iPhone, tap your name, tap Subscriptions, and choose Mochi. Deleting the app or your account does not cancel billing.

How do refunds work?
Billing is handled by Apple, so refunds are too. Request one at reportaproblem.apple.com; Apple decides refunds under its own policies. If something went wrong on our end, email us as well and we will do what we can.

How do I delete my account?
In the app, open the You tab and choose Delete account. This erases your data from our servers. See the privacy policy for details.

Mochi's notifications stopped arriving.
Check Settings, Notifications, Mochi on your device, and make sure the categories you want are enabled inside the app under You, Notifications. Bedtime and vacation mode also quiet things down on purpose.

Privacy and terms

Our privacy policy lives at this page. The short version: no ads, no selling data, and the usage statistics we collect never include your content. You can turn them off in the app. Our terms of service cover the membership, billing, and refunds.